Inspiring Winery Experiences to Benefit Destination Branding? Insights from Wine Tourists at Yantai, China

Author: Kyuho Lee, Ph.D., et al.

Publication: Journal of Hospitality and Tourism Insights

Publication Date: November 11, 2020

Abstract:
The results of the study reveal that service quality at a winery is a significant determinant of winery satisfaction among Chinese wine tourists, which in turn affects the brand equity of a wine tourism destination.

The results suggest that the road to favorable assessments of a wine destination brand (macro level) go through a satisfying experience at a winery (micro level). Therefore, the need to co-create the wine experience through various stakeholders' involvement is crucial for the success of wine tourism.